Shipping policy

Thank you for shopping with Adivasi Neelambari Herbal Hair Oil. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During peak seasons or promotional periods, order processing may take slightly longer.

Shipping Time

Estimated delivery times are:

  • Within Karnataka: 2–5 business days

  • Rest of India: 4–8 business days

Please note that delivery times are estimates and may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

  • We may offer free shipping on selected products or promotional campaigns from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with your tracking details (where available), allowing you to monitor the progress of your shipment.

Delivery

Please ensure that the shipping address and contact information provided during checkout are accurate and complete.

If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Courier service disruptions

  • Government restrictions

  • Other circumstances beyond our control

We appreciate your patience in such situations.

Damaged or Missing Packages

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with:

  • Your order number

  • Photographs of the package and product (if damaged)

  • A brief description of the issue

We will investigate the matter and provide an appropriate resolution, such as a replacement or refund, in accordance with our Return & Refund Policy.

International Shipping

At present, Adivasi Neelambari Herbal Hair Oil ships only within India. We do not currently offer international shipping.

Contact Us

If you have any questions regarding your shipment or this Shipping Policy, please contact us:

Adivasi Neelambari Herbal Hair Oil

Email: hakkipikkihelp@gmail.com

Phone: +91-9663276800

Address:
2nd Pakshirajapura,
Nelluru Pala Post,
Hunsur Taluk, Mysore,
Karnataka – 571105, India