Privacy policy

Welcome to Adivasi Neelambari Herbal Hair Oil ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Shopify store or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through Shopify and third-party payment providers; we do not store your complete payment card details)
Order history

Device Information

We may automatically collect information such as:

IP address
Browser type
Device information
Time zone
Cookies and similar tracking technologies
Pages viewed and browsing behaviour

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Deliver products and provide shipping updates
Communicate with you regarding your purchases
Respond to customer service enquiries
Improve our website, products, and services
Detect fraud and maintain website security
Comply with legal obligations
Send promotional emails or marketing messages if you have opted in

3. Shopify

Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that enables us to sell our products.

Your data is stored through Shopify's secure systems. Payment transactions are encrypted and processed by authorised payment providers in accordance with industry security standards.

4. Cookies

We use cookies and similar technologies to:

Keep your shopping cart active
Remember your preferences
Improve website performance
Analyse website traffic
Support marketing and advertising activities

You can control or disable cookies through your browser settings, although doing so may affect certain website features.

5. Sharing Your Information

We may share your information with trusted third parties, including:

Shopify
Payment processors
Shipping and logistics partners
Marketing service providers
Analytics providers
Government authorities or law enforcement where legally required

We do not sell or rent your personal information to third parties.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications
Request a copy of your personal data
Object to or restrict certain processing activities

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain your information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Adivasi Neelambari Herbal Hair Oil

Email: hakkipikkihelp@gmail.com

Phone: +91-9663276800

Address:
2nd Pakshirajapura,
Nelluru Pala Post,
Hunsur Taluk, Mysore,
Karnataka – 571105, India

13. Applicable Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.